For clients & consumers

User FAQs
how does the directory work?

free for you. always.

Plain answers about how the directory works, what "vetted" actually means here, and what to do if a provider lets you down.

Is the Neurovetted directory free to use?
Yes, completely free for consumers. No account required to browse. Simply visit the directory and search for the type of provider you need.
Do I need to create an account to use the directory?
No account is required. The Neurovetted directory is publicly accessible to everyone. You can browse and search provider listings without signing up or providing any personal information.
Who is the directory for?
The directory is for anyone looking to hire a trusted online service provider. It was built with the neurodivergent community in mind - all listed providers meet neurodivergent-affirming standards - but it is open to and useful for everyone.
How do I know a provider is actually vetted?
Every provider in the Neurovetted directory has passed an independent review against our published 100-point ethics rubric. Listings are never purchased - they are earned. The full scoring criteria are publicly available on our website.
What types of providers are in the directory?
The directory currently includes 66 vetted providers across 10 countries and more than 80 specialties: coaches, therapists, educators, consultants, designers, marketers, virtual assistants, systems strategists, and more. All providers operate primarily online and serve clients globally.
What can I do if a listed provider behaves unethically?
You can report an ethical concern through the Neurovetted contact page using the complaint form. All reports are taken seriously and investigated. Listings can be suspended or removed if concerns are substantiated.
Are providers in the directory neurodivergent-affirming?
Yes. All listed providers must meet neurodivergent-affirming standards as part of the vetting process. This means no panic-inducing urgency tactics, clear and transparent communication, no predatory pricing, and no exploitation of vulnerability.

Find someone you can actually trust.

Browse the directory free. Or report a concern about a provider you've worked with. We take both seriously.