Contact Neurovetted

Whether you need help, want to report unethical behaviour, or just have a question - we're here.

Use this form for general questions, inquiries, and feedback.
info@neurovetted.com

We aim to respond within 2–3 business days.

Use this form to report unethical behaviour or violations of the Neurovetted Ethics Code.

Important: All complaints are taken seriously and reviewed by our team. Submitting a complaint does not guarantee action, but every report helps us monitor the directory and the broader industry.

Reports are handled confidentially. Your information will not be shared with the reported provider without your consent.

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Email

info@neurovetted.com

For general enquiries and media requests

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Privacy

All reports are confidential. We take data protection seriously.

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Response Time

General enquiries: 2-3 business days

Complaint reports: 5-7 business days for initial review

What Happens After You Report

1

We Receive & Log

Your complaint is received and logged into our system within 1 business day.

2

Provider Notified

If the provider is listed, they are notified that a formal review has been opened.

3

Investigation

We investigate the complaint and reach a decision, typically within 5–7 business days.

4

You're Notified

You are notified of the outcome if you opted in when submitting your complaint.

User FAQs

Common questions from consumers using the Neurovetted directory.