Contact Neurovetted

A human reads every message.

Ask a question, share feedback, or report a provider.
Pick the form that fits. We reply to all of it.

Use this form for general questions, inquiries, and feedback.
info@neurovetted.com

We aim to respond within 2–3 business days.

Use this form to report unethical behaviour or violations of the Neurovetted Ethics Code.

Important: All complaints are taken seriously and reviewed by our team. Submitting a complaint does not guarantee action, but every report helps us monitor the directory and the broader industry.

Reports are handled confidentially. Your information will not be shared with the reported provider without your consent.

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Email

info@neurovetted.com

For general enquiries and media requests

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Privacy

All reports are confidential. We take data protection seriously.

Response Time

General enquiries: 2-3 business days

Complaint reports: 5-7 business days for initial review

What Happens After You Report

1

We Receive & Log

Your complaint is received and logged into our system within 1 business day.

2

Provider Notified

If the provider is listed, they are notified that a formal review has been opened.

3

Investigation

We investigate the complaint and reach a decision, typically within 5–7 business days.

4

You're Notified

You are notified of the outcome if you opted in when submitting your complaint.

User FAQs

Common questions from consumers using the Neurovetted directory.

Is the Neurovetted directory free to use?
Yes, completely free for consumers. No account required to browse. Simply visit the directory and search for the type of provider you need.
Do I need to create an account to use the directory?
No account is required. The Neurovetted directory is publicly accessible to everyone. You can browse and search provider listings without signing up or providing any personal information.
Who is the directory for?
The directory is for anyone looking to hire a trusted online service provider. It was built with the neurodivergent community in mind - all listed providers meet neurodivergent-affirming standards - but it is open to and useful for everyone.
How do I know a provider is actually vetted?
Every provider in the Neurovetted directory has passed an independent review against our published 100-point ethics rubric. Listings are never purchased - they are earned. The full scoring criteria are publicly available on our website.
What types of providers are in the directory?
The directory includes a wide range of online service providers including coaches, therapists, educators, consultants, designers, marketers, and more. All providers operate primarily online and serve clients globally.
What can I do if a listed provider behaves unethically?
You can report an ethical concern through the Neurovetted contact page using the complaint form. All reports are taken seriously and investigated. Listings can be suspended or removed if concerns are substantiated.
Are providers in the directory neurodivergent-affirming?
Yes. All listed providers must meet neurodivergent-affirming standards as part of the vetting process. This means no panic-inducing urgency tactics, clear and transparent communication, no predatory pricing, and no exploitation of vulnerability.