Provider FAQs:
how do I earn a listing?

There is a one-time, non-refundable application fee of $79 USD. This fee covers the full independent review of your business against our 100-point ethics rubric, plus the detailed written score report you receive regardless of outcome.

Reviews are typically completed within 3 to 5 business days from the date your application is submitted.

You must score 85 out of 100 or above on the Neurovetted ethics rubric to earn a directory listing and the Approved Provider Seal. The full scoring rubric is publicly available on our website.

If you score below 85, you will still receive your full written score report with detailed feedback across all six evaluation categories. The application fee is non-refundable once the review process begins, but the report gives you actionable steps to improve. You are welcome to reapply after a 30 to 90 day corrective window.

Neurovetted is open to any online service provider regardless of industry or geography - coaches, therapists, educators, designers, marketers, consultants, and more. Providers must operate primarily online and must meet our ethics code standards.

No. Listings are not permanent. Providers must maintain the standards that earned them their listing. Complaints from consumers are investigated, and listings can be suspended or removed if standards are found to have slipped.

The 100-point rubric evaluates six categories: Integrity (transparent pricing, honest marketing, clear refund policies), Competence (verified credentials and experience), Safety (no coercive persuasion, appropriate disclaimers), Neurodivergent Accessibility, Client Feedback & Reputation, and Professional Standards (registration, insurance, regulatory compliance). The full rubric is published on the Neurovetted website.